On-site

Order Fulfillment

• Oversee Online Store and Dropship orders in Shopify
• Ensure orders are syncing correctly via EDI and API connectors
• Oversee Wholesale and Private Label orders in Netsuite
• Route and ship orders within the shipping window
• Manage the pickers and packers in the warehouse
• Ensure styles are entered into Intertrade catalog for EDI retailers to send orders
• EDI: Acknowledge, Send ASN, Ship, Invoice orders in Truecommerce, Spring Systems, Tradestone
• Ensure orders are flowing into Shiphawk and Shipstation correctly
• Integrate EDI retailers to Netsuite and conduct testing

Customer Service

• Oversee customer experience team for Online and Dropship orders
• Oversee customer service team for Wholesale orders by ensuring orders are shipped on time
• Come up with process on how to limit out of stock orders and late shipments
• Build out and maintain Standard Operating Procedures

Inventory

• Conduct cycle counts
• Freeze the inventory during the cycle count and reactivate the inventory after cycle counts have been completed
• Ensure UPC and inventory accuracy
• Setup locations in the warehouse aisles and ensure all barcodes are accurately stickered to the physical inventory
• Oversee receiving of inventory and ensure they are live on the website

To apply, please email your resume and cover letter to careers@dippindaisys.com.