When will I receive my shipments on orders placed on Black Friday Cyber Monday between Nov 27 - Dec 2?

You will receive your shipments between 8-14 days after the order was placed.

What are preorders?

Preorders are advance purchases for products not currently in stock but scheduled for future shipment. If your order includes both available and preorder items, the available items will be shipped first, and the preorder item will be shipped once it arrives at the warehouse or on the date stated on the product page.

How do I know if an item is on preorder?

Preorder items are identified by a preorder badge on the product page, along with the expected shipping date.

Is Dippin Daisy/s swimwear true to size?

Please refer to the "Size and Fit" in the product page or view our sizing chart to determine the best fit for you!

I forgot to use my discount code. Can it be applied to my order?

Unfortunately, you cannot make changes to your order post-checkout. Please contact us asap at hello@dippindaisys.com for assistance.

I haven’t received my order yet. What should I do?

We apologize and want to make this right. Please email us at hello@dippindaisys.com or call 626-782-7620 so we can address any issues and get your order to you as soon as possible.

NOTE: Preorder items will be shipped from the "available from" date specified on the product page. Once the pre-order item is in stock, we will ship the entire order.

What should I do if my order is wrong, damaged or defective?

Oh no, we’re sorry to hear that! Contact us within 5 days of receiving your order via email at hello@dippindaisys.com  Please include your order # and take a photo of any damaged/defective items so we can better assist you. If we’ve made a mistake on our end, we’ll send you a shipping label to cover the shipping costs.

How should I wash my Dippin' Daisy's suit?

To ensure the longest life for your Dippin' Daisy's suit, we suggest hand-washing it since machine cycles can be rough and snag the ties and fabric. If you wash your suit in a machine, please make sure to run it on a delicate setting and hang dry your suit.

Here are a couple additional tips to keep your Dippin Daisys in top-notch shape:

• Rinse your suit after swimming in the pool or ocean. The chemicals in chlorine and the salt from the ocean can make fabrics fade.
• Avoid ringing out your suit since this can stretch its fabric. Instead, roll it in a towel like a sleeping bag to remove any excess water.
• Switch up your look and alternate Dippin' Daisy's suits. This allows the suit to take its original shape and keeps it fresh for many years to come.

How can I stay up-to-date on Dippin' Daisy's promotions and specials?

Sign up for text and emails here!

How can I be featured on Dippin' Daisy's’s Instagram page?

We love to see our styles in action! For the chance to be featured, tag @dippindaisys in any photo with our swimwear. 

What happened to your ambassadors program?

We just relaunched our new ambassador program. Additionally, we have a loyalty program where you can earn exclusive perks, reward, and more. Sign up for free and get your first 25 points here!

Is my payment data safe with you?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Do you accept online payments?

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Where can I learn more about the payment and processing on your store?

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

What forms of payment do you accept?

We accept payments from major credit card companies like Visa, Mastercard, and American Express.