FAQ's - Wholesale
How can I start carryingย Dippin' Daisy's Swimwear in my Store?
Become a wholesale customer with us and get affordable prices on bulk orders. We are proud to say that all of our swimwear is made at one our privately owned manufacturing facilities in the United States. Each order is customized with only the sizes and quantities you chooseโno prepacks! Orders must be a minimum of $400 and a minimum of 4 pieces per style.
If youโre ready to get this party started, just follow these simple steps:
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Register your wholesale accountย here.ย Fill up all necessary information pertaining to your business andย click theย Next or Submit button to complete registration.
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Wait For 24-48 hours Verification where we will be asking proof of business like Business license, Permits for approval! It's that easy.
Fax:ย (626) 782-7621ย ย ย
Email: wholesale@dippindaisys.com
Once weโve received your business license, weโll send you a confirmation email inย 3-5 business daysย so you can start orderinโ away!
Is there any additional charge to pay online?
There is no charge for paying with a credit card.
I'm outside of the US, can I pay online?
Yes! You can pay online with a credit card outside of the US.ย
How do I get a copy of my invoice?
Simply reach out to our Customer Service team atย wholesale@dippindaisys.comย to request an invoice. Also, once an order is approved on Joor, you will also automatically be sent a purchase order sheet.
I have questions about charges to my account, who should I contact?
Please email our Credit Team atย accounting@vivausaswim.comย for details.
How do I remove my credit card on file?
Contact your Sales Executive assigned on your Joor or email our AccountingTeam atย accounting@vivausaswim.comย for assistance.
Should I notify my Sales Executive when I submit an order on JOOR?
JOOR automatically sends all orders to your Sales Executive for approval. If there are any issues with your order, your Sales or Accounting Executive will contact you.ย To have a Sales or Accountingย Executive contact you, please contact wholesale@dippindaisys.com.
If an item in a future delivery is showing as sold out, can I still submit the order with the desired units?
You can, but please note we might not be able to fill your order. When you submit your order, your Sales Executive will review availability and confirm if units are available.
How do I combine an order during checkout if the styles are from different linesheets?
Only a Salesย Executive can create an order with styles from different linesheets. Please contact your Sales Executive for further assistance.
What is the status of my order?
Either your Sales Executive or Customer Serviceย at wholesale@dippindaisys.comย can provide your order status.
How can I submit a change to an order which has already been approved?
Reach out to your Sales Executive atย wholesale@dippindaisys.com
How can I view my order history?
Simply log ontoย JOOR, click Orders in the page header. This will display your order history and you will have options to filter by designer and order status.
When do you ship orders?
Our warehouse ships โas readyโ daily (barring holidays). This means weโll get your order to you as soon as possible.
How can I see if my order has shipped, and am I able to view tracking?
Please reach out to Customer Service atย wholesale@dippindaisys.comย or call +1ย (626) 782-7620
What carriers do you use to ship orders?
Most of our shipments will ship with United States Postal Service (USPS) and United Parcel Service (UPS).